Client Success Services
Whether you’ve barely scratched the surface of your data strategy or are looking for ways to maximize your current technology solutions, SSB’s Client Success Services team has the playbook for success.
Request ConsultationClient Success Services
Whether you’ve barely scratched the surface of your data strategy or are looking for ways to maximize your current technology solutions, SSB’s Client Success Services team has the playbook for success.
Request ConsultationOptimize. Adapt. Win.
Enhance collaboration, communication, and clarity across teams to optimize the end-user experience across all technology sources that provides a higher level of service.
Advanced Analytics & Dynamic Reporting
Capitalize your near-real-time data and dynamic reports to extract meaningful insights to better understand and improve business performance specific to your organization’s systems and needs.
- Custom Tableau reporting
- Recency, frequency, and monetary (RFM) and engagement modeling
- Secondary pricing analysis
- Email revenue attribution reporting
- Best practices & benchmarking – measure today, identify future goals and optimize
Customer Relationship Management Optimization
Enhance capabilities and integration of system-agnostic elements to ensure all components operate at or above user expectations.
- Campaign management
- General operations
- CRM reporting
- End-user training and oversight
- CRM Administration Services
Resource Allocation
Expand internal knowledge by leveraging industry expertise and business strategy to staff projects to ensure a streamlined, efficient, and effective response to specific business challenges and objectives.
- Scale business faster
- Minimize operations disruption
- Cost effective competitive edge
- Gain an objective perspective
- Operational efficiency with control and management
