With powerful data management software, hundreds of data sources integrated and deep industry expertise, we connect all your customer touch-points across multiple systems. This creates unified customer profiles, accurate metrics, strategic insights and operational visibility in one complete, consistent and current view of every fan.
Just think about it. Plutonium-like power to your current CRM, marketing, and analytics tools to really empower your business teams and drive your revenue.
SSB’s centralized customer intelligence brings all of your customer touchpoint data into a single repository where it uses proprietary data hygiene methodologies to clean and enhance the data. It eliminates duplicate records and provides the “best master record” possible to give you a complete view of each of your customers.
Discovery CRM is the leading CRM solution for the sports industry. The software provides tools for lead discovery and generation, campaign management, sales tracking and routine customer touch points giving your team everything they need to convert more leads to customers. Faster than ever before.
SSB Analytics takes Central Intelligence master data management platform to the next level allowing you to go deeper into your customer data. Understand fan habits at the concession stand, the merchandise stand, during half time and while in their seats. Use our out-of-the-box predictive models to drive smart segmentation for marketing campaigns and target your sales teams toward the best prospects.
Our powerful data management platform maintains a clean, complete, and easy-to-use single view of your customer data through integrated data hygiene that works seamlessly with your business systems.
We transform your clean data into actionable insights with business intelligence tools preconfigured for you. This includes visualized reporting, dashboards, segmentation tools and advanced analytics.
Our CRM was designed with sports business teams in mind. Evolving across the past 22 years and including experience with over 50 professional teams, it’s a true game-changer.
Market and sell to individuals instead of the masses. With a complete & current view of fans, you can build groups across multiple data sets in minutes and provide personal offers to your customers.
“Before, we had a wheel with all of the spokes in different silos with nothing in the middle to connect them. Now Central Intelligence acts as a command center for all of it, allowing us to analyze different relationships between the spokes.”
Because of SSB’s real time data, I could literally watch our ticket sales going crazy. With each screen refresh, we were selling another ten tickets. So I called my ticket manager (from my daughter’s lacrosse game) and had them increase prices. On Monday, we were sold out. And also $102,000 richer. That’s results.